如何将客户流失率降低 5-15%：代理商最佳实践
What do we mean by being proactive? It means staying in front of your client when it comes to new, insightful information and providing recommendations. Ask yourself this: When was the last time you made a recommendation to a client not in response to a client request? Consulted them on something outside of the service you’re providing them? Educating them on what’s coming next in our industr
为什么客户流失是代理商的最大威胁？
客户流失率是衡量代理商健康度的关键指标。被动等待客户流失后再挽回，远不如主动出击。
什么是"主动性"？
主动性意味着在客户提出需求之前，就主动提供有价值的洞察和建议。问问自己：上一次你主动向客户推荐某个方案是什么时候？